How to Replace RICT Device after Roll out?

News & Updates
After the rollout of RICT, sometimes we need to replace supplied devices with buffer stock. I have recently gone through this kind of problem and have learnt that by following the below points we can replace hardware very smoothly
Image result for rict device
RICT Device

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1. Deactivate existing user :

First of all, we need to deactivate an existing user from the damaged device using the menu
RICT ADMIN LOGIN –> BPM Management –> Edit BPM details –> set status as “inactive” –> update
If the device is able to receive the notification then pull the notification and let the job completed. But if the device is totally out of order then email job id to RICT Team to mark it as completed

2. BO Device Deallocation

Now deallocate the damaged device using the following menu

RICT ADMIN LOGIN –>Device Management –> BO Device- Deallocation

3. Stock device

First of all, we need to take the non-working (Damaged) device is stock using the following option

RICT ADMIN LOGIN–> BPM Management –> Update Device Status –> stock –> update

Now our damaged device is stocked

4. Upload Delete RH Feed

  • This point is to be followed only if you wish to use the sim card of the damaged device in the new device…
  • Upload RH Feed with action column as “D” to delete the entry from RH Feed

5. Upload Insert RH Feed

  • Now you need to upload Upload Insert RH Feed with device details of buffer stock device that is to be supplied in place of the damaged device
  • Upload RH Feed with action column as “I” to delete the entry from RH Feed

6. Bo device allocation

  • Now allocate that device to BO using following menu
  • RICT ADMIN LOGIN–> Device Management–> BO Device-allocation

7. Activate BPM

Now again activate BPM in the new device using the menu
RICT ADMIN LOGIN–>BPM Management –>Edit BPM details –> set status as “active”–> update

8. Install applications as below

  • MCONNECT 3.1.6
  • DM 9.7.4
  • FIRMWARE 1.12
  • CBS 1.2.0.0
  • MGNREGA 2.3.0.0
  • EMO
Use application versions suggested by circle team
Hope this information will be helpful to all SAs and other PO staff too
if anyone has any other simple way to complete the task.. kindly comment the same so that it can be useful to others…

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